Free2 classic Best Deal In Wireless Earbuds

What is the Bluetooth of Free2 classic?

The Bluetooth version of Free2 classic is V5.1.

How many mics on each earbud for free2 classic?

There are two mics on each earbud of free2 classic which supports CVC noise cancellation.

How the lights flash when you use free2 classic?

The Free2 classic has no any indicator light on earbud itself.

Could the Free2 classic connect to several devices at the same time?

Free2 classic does not support to connect to several devices at the same time when they are pairing.

How to reset Free2 classic?

1. Clear the pairing record between the earbuds and all of your devices.
2. Please put both earbuds back into the charging case to check the white light on the charging case flashes twice to make sure the earbuds are in charging status.
3. With the case lid open, press and hold the charging case button for 10 seconds until the white light flashes 3 times, reset completely.
4. Close the case lid and reopen to activate the earbuds, then reconnect to your device.

What can we do if the earbuds won't turn on?

1.Please check if they need to be charged.
2. Take the earbud out of the case and press and hold the MFB for 1.5s to power them on manually. You will need to wear an earbud to get the tone“ Power on”.
3.Try to reset the earbuds.

What can we do if the earbuds stopped pairing with each other?

1. Please check if the earbuds need to be charged first.
2. Try to reset the earbuds

What can we do if the earbuds stopped connecting to your device?

1. Please check if the earbuds can connect to other devices. 
2. Try to reset the earbuds.

Why are the earbuds still connected to my phone after placing them back and closing the case lid?

1.The charging case has no remaining power. The case can’t turn off the earbuds if the case battery is dead.
2. Please make sure the earbuds are correctly placed in the charging case, and the contactors on both the charging case and earbuds are clean. Please try to clean them with something like microfiber cloth.

What can we do if the following issues happen?
1. One earbud has no sound, or both earbuds lost the sound.
2. The volume of one earbud is lower than the other.

1. Please change other songs or videos to have a try.
2. Change other devices to see if the problem still happens.
3. Please try to gently clean off the screen with a little alcohol pad.
4. Please try to reset the earbuds.

What can we do if the other side could not hear you when calling?

1. Please choose to pick up phone calls via the earbuds.
2. Please do not mute the phone calls.
3. Please kindly adjust the volume through the earbuds and devices to see if it works better.
4. If you are using the earbuds with an Android phone, please check the settings to see if you have allowed both phone audio and media audio to be transmitted through the earbuds. 
5. Please change other devices to see if it gets better.
6. Please adjust the earbuds when you wear them and try to take one earbud out of your ears and hold them up to your mouth to see if it gets better.

Why my earbuds stop suddenly when listening to Apple Musics?

If you want to use just one earbud, please put the other into the charging case.

Could the Free2 classic connect to several devices at the same time?

Free2 classic does not support to connect to several devices at the same time when they are pairing.

Why my both earbuds is not loud enough?

1. Increase the volume of both your device and earbuds. 
2. Use a peice of clothing with a little alcohol to clean the screen. 
3. Please try to reset the earbuds.

Why my earbuds can not connect automaticaly to my device?

1. Check whether you have turned off earbuds manually before put it back into the charging case; 
2. Check whether you have connected earbuds to another device before.

Why my earbuds lose conection somtimes?

1) Please check how many battery they left when the issue happens. 
2) Please check if it happens when you use wifi or 4G/5G. 
3) Please check if there is any obstacle or interference around you while using the headphones; Like Wireless remote control equipment, radar and so on, the Microwave oven will also affect the Bluetooth signal. Please also make sure the distance between earbuds and device is in 10m when there is no obstacles. 
4) Please clear the pairing record and restart your phone to have a try. 
5) Please try to reset the earbuds.

Why do I feel the sound effect in one earbud is different from another one?

When some music is recorded, it contains two independent channel information. When playing, the left channel sound can be output through the left headphone, and the right channel sound can be output through the right headphone. This is the basic principle of stereo. So when the earbuds are in stereo mode, you can feel that the two sides are sometimes different, there is something with the music, you could change some different types of music or videos.

How to adjust the volume on the Free2 classic?

Volume - : Single tap the left MFB 
Volume + : Single tap the right MFB

How to activate Voice Assistant?

Triple tap the right MFB

Does free2 classic has "In-Ear Detection"?

free2 classic model does not equipped with In-Ear Detection yet.

What can we do if the free2 classic does not fit for you?

free2 classic is bean-shaped earbuds. We oofer three types of ear tips, including small, medium and large. You could pick the one that suits you best.

What is the waterproof of free2 classic?

free2 classic has IPX8 rating. But they are not designed for swimming, showering, or exposure to pool or ocean water. Do not wear the earbuds in a sauna or steam room.