C30 | High-Value In-Ear Earbuds

Hi-Res LDAC Audio with Immersive 3D Detail
Powerful 52dB Hybrid ANC with Transparency Mode
10-Hour Playback & 10-Minute Fast Charge for 3 Hours
6-Mic AI Call Noise Reduction with Wind Resistance
Bluetooth 6.0 Connectivity with IP54 Protection
Ergonomic Fit with a Premium Metallic Design

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Color: Black

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$39.99

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$39.99

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The Best Value Choice for ANC.

Budget-Conscious?
The C30 is the definitive choice for those who want professional-grade hardware and ANC performance in a high-value, accessible package.

First-time ANC?
Experience a "one-step" transition to pure silence. It’s a straightforward, high-performance entry into noise cancellation—no learning curve, just pure focus.

Seeking Comfort and Focus?
A breakthrough for small-ear users. Based on real user feedback, our ergonomic profile provides a secure, pressure-free fit that stays comfortable for those who often find standard earbuds too large.

Pragmatism?
Beyond just great sound, the C30 is a versatile daily tool. It supports Multipoint Connection (Pair with two devices simultaneously) and the PeatsAudio App, allowing you to customize your EQ and control settings for a truly personalized experience.

Acoustic Architecture

Precision hardware for authentic sound reproduction.

12mm Titanium-PU Driver:
A large-diameter driver that combines the rigidity of Titanium with the flexibility of PU for precise audio across all frequencies.

0.619cc Independent Chamber:
An optimized internal volume that allows the CCAW voice coil to deliver deep, controlled bass and exceptionally fast transient response.

Uncompromised Detail:
Designed to capture the subtle nuances—from the texture of a cello string to the artist’s subtle intake of breath.

Scenario-Adaptive ANC

Comfort-oriented noise reduction for everyday use.

Commute Use:
Helps reduce common low-frequency background noise such as road rumble or train movement, making daily travel more comfortable and less fatiguing.

Ambient Mode:
Allows important environmental sounds—like traffic or announcements—to remain audible, supporting safer outdoor use.

Office & Study:
Softens everyday distractions such as keyboard sounds or nearby conversations, helping you stay focused without feeling isolated.

Natural Fit Advantage:
The ergonomic seal works together with ANC to provide a stable, comfortable listening experience during daily activities.

Power Management

Predictable energy for an unpredictable schedule.

Extended Endurance:
10 hours of continuous playback on a single charge; 52 hours total with the charging case.

Coffee-Break Charging:
A quick 10-minute charge provides a reliable 3-hour playback window—perfect for a last-minute meeting or a gym session.

Verified Capacity:
Honest battery performance designed to sustain a 7-day usage cycle without requiring a wall outlet.

Connectivity & Stability

Bluetooth 6.0: The new standard in wireless reliability.

Instant Handshake:
The connection is established the moment the case lid is opened; your audio is ready before the earbuds are even in place.

Synchronized Performance:
High-speed data throughput ensures 99.9% lip-sync accuracy for high-definition video and gaming.

Signal Resilience:
Optimized antenna architecture designed to maintain a steady connection in signal-congested areas like gyms, stations, or crowded offices.

FAQ

Bluetooth
Sound
Charging
Touch Control
APP
Safety & Care and Maintenance

First Time of Use:

1. Take out the earphones from the charging case, remove the insulating film.
2. Keep the earphones in the charging case, open the charging case lid to turn them on automatically. Close the charging case lid to turn them off automatically.
3. After the earphones are turned on, search and select the Bluetooth device name SOUNDPEATS C30 on your phone to connect successfully.

How to reset SOUNDPEATS C30?

Keep the earphones in the charging case and open the charging case lid.

Reset:
Long press the charging case button for 10 seconds until the indicator light flashes white and red twice.

Enter pairing mode manually:
Long press the charging case button for 3 seconds until the indicator light flashes white, then select SOUNDPEATS C30 on your device to connect.

Why is the Bluetooth connection unstable sometimes?

Situation	Reason	Workaround
Near PCs, Wi-Fi routers, microwave ovens, refrigerators	These devices emit radio waves that may interfere with Bluetooth signals	Use the earphones away from such devices to reduce interference
Phone in chest/pants pocket or bag	The human body blocks Bluetooth signals, especially when the main earbud is diagonal to the device	Place the phone where there are no obstacles between the device and the earphones
Close to other Bluetooth devices	Multiple Bluetooth signals may cause interference	Turn off Bluetooth on nearby unused devices
Using the device in another room	Bluetooth signal weakens with distance and physical barriers	Keep the earphones close to the Bluetooth device
Too many apps running	High system load may affect Bluetooth performance	Close unused apps to reduce device load

What can I do if the earphones stopped connecting to my device?

1. Clear the pairing records between the earphones and all previously connected devices.
2. Remove some Bluetooth listings on your device and restart it.
3. Put the earphones into the charging case to reset.
4. Turn on Bluetooth and select SOUNDPEATS C30 from the Bluetooth list to pair again.

What can I do if the left and right earphones won’t work together?

1. Clean the charging connectors using a microfiber cloth or light sandpaper with a small amount of rubbing alcohol.
2. Put the earphones into the charging case and reset them.

What can I do if the earphones connect to my phone, but not my Mac-book/computer?

1. Unpair the earphones from your phone to disconnect Bluetooth.
2. Put the earphones into the charging case and reset them.
3. Turn on Bluetooth on your Mac-book/computer and connect to SOUNDPEATS C30.
4. If the issue persists, update your computer’s Bluetooth driver from the manufacturer’s official website and restart the system.

Why is the signal intermittent when I am outdoors?

Outdoor environments such as subways, trains, high-speed railways, dense traffic lights, and car engines may interfere with Bluetooth signals.

If your phone is in your pocket and the main earphone is diagonal to the phone, signal blockage may occur, as the human body is the largest source of Bluetooth signal obstruction.

When the left earphone is the main unit, placing your phone in the left pocket may improve connection stability.

Why can’t the earphones connect to my TV or watch?

Clear the pairing records between the earphones and all other devices, then reset them according to the user manual.
If the issue persists, please contact SoundPEATS support before returning the product.

Why does the volume of the earphones reduce after using a period of time?

1. It may be caused by the sound hole being blocked by foreign objects. Please gently clean it with a small amount of alcohol to remove dust or secretions.
2. Please try connecting the earphones to other devices to see if the issue still exists.
3. Please reset the earphones.

What can I do if one earphone is quieter than the other?

1. Please try different songs or videos. Some audio sources may have unstable sound balance.
2. Please try using other devices. You can follow these steps:
- Unpair and delete the earphones from your original device
- Pair them with a new device and play music
- Unpair and delete them from the new device
- Pair them back with the original device
3. Please clean the sound hole.
4. Try resetting the earphones.
5. Adjust the “Audio Equalizer” settings on your phone:
1) For iPhone: [General] - [Accessibility] - [Hearing]
2) For Android: [Accessibility features] - [Accessibility] - [Audio balance]
6. Perform an “Adaptive EQ” test in the application.

Why can’t the other side hear me during a call?

1. Please make sure to answer phone calls via the earphones.
2. Please ensure the call is not muted.
3. Please clean the microphone holes to remove dust or debris.
4. Please wear both earphones instead of using only one.
5. Adjust the call volume on both the earphones and your device.
6. If using an Android phone, please check whether both phone audio and media audio are enabled for the earphones.
7. Please try connecting the earphones to another device.

Why doesn’t the microphone work well when connected to a PC or laptop?

When connecting the earphones to a PC or laptop, especially on older Windows versions, two audio options may appear:

- "SOUNDPEATS C30 Hands-Free AG Audio"
- "SOUNDPEATS C30 Stereo"

Please select "SOUNDPEATS C30 Stereo" for media playback. For call audio, manually switch to "SOUNDPEATS C30 Hands-Free AG Audio" if needed.

If you want to use call audio on Mac or Windows, please set the audio devices as follows:

A) Input device:
Disable Realtek(R) Audio and "SOUNDPEATS C30 Stereo"

B) Output device:
Disable Realtek(R) Audio microphone or Stereo Mix

C)
Set "SOUNDPEATS C30 Hands-Free AG Audio" as both the Input and Output device.

Why does a phone call disconnect?

Please try the following troubleshooting steps:

- Check the earphone battery level and charge them if necessary.
- Update the earphone firmware to the latest version via the app.
- Perform a factory reset and re-pair the earphones.
- Check whether other previously paired devices are attempting to connect, which may cause connection preemption.
- Restart your phone or toggle Bluetooth off and on.
- Reduce environmental interference, especially in subways, train stations, or airports.
- If making internet calls, ensure your network connection is stable.

Why is there disconnection or intermittent sound when listening to music?

If the earphones disconnect frequently, please try the following:

- Keep the earphones and playback device within the effective Bluetooth range (about 10 meters) and avoid interference from walls, Wi-Fi routers, microwave ovens, etc.
- Change the Wi-Fi channel on your router to reduce interference.
- Remove unnecessary Bluetooth connections and keep only the active device paired.
- Ensure the earphones have sufficient battery power.
- Disconnect and re-pair the earphones.
- Update firmware and device drivers if available.
- Avoid pairing the earphones with too many devices at the same time.
- Try connecting the earphones to a different device to rule out compatibility issues.
- If the issue persists, reset the earphones to factory settings and re-pair them.

Why does the volume of the earphones reduce after using a period of time?

What can I do if one earphone is quieter than the other?

1. Please try different songs or videos. Some audio sources may have unstable sound balance.
2. Please try using other devices. You can follow these steps:
  - Unpair and delete the earphones from your original device
  - Pair them with a new device and play music
  - Unpair and delete them from the new device
  - Pair them back with the original device
3. Please clean the sound hole.
4. Try resetting the earphones.
5. Adjust the “Audio Equalizer” settings on your phone:
  1) For iPhone: [General] - [Accessibility] - [Hearing]
  2) For Android: [Accessibility features] - [Accessibility] - [Audio balance]
6. Perform an “Adaptive EQ” test in the application.

Why can’t the other side hear me during a call?

Why doesn’t the microphone work well when connected to a PC or laptop?

Why does a phone call disconnect?

Why is there disconnection or intermittent sound when listening to music?

What can I do if the touch controls do not work always?

1. Please touch the middle of the control zone. When your hand is wet, the touch control may not work, so keep your hand dry.
2. Please try skipping songs multiple times to find the optimal frequency for controlling the earphones. If you don’t find it immediately, please be patient.
3. Another method to try: fully discharge the earphones, then charge and reset them.

How to register an account?

1. Fill in your email address; set and confirm your password (use a combination of letters and numbers, avoid special characters).
2. Click "Get verification code".
3. Type in the code you receive via email.
4. Finish registration.

Fail to receive the verification code?

1. Ensure your phone has a stable network and try sending the code again after 5 minutes.
2. Check your spam or junk folders.
3. Try registering with a different email, or uninstall and reinstall the app, then restart your device.
4. Manually type your email into the field instead of using auto-fill, and make sure there are no extra spaces before or after your email.
5. Try turning off antivirus or data encryption software temporarily.

Why does registering an app require an email?

Creating an account is essential for using the app and accessing tailored services for our brand customers. The email is used only to send a verification code, ensuring account security. Upon registration, a unique account is created to retain your preferences and activities for a personalized experience. An email is also necessary for the app’s feedback channel so we can respond promptly. Your privacy is fully protected and will not be shared.

What can I do if the earphones won’t connect to the app?

1. Make sure the PeatsAudio app is updated to the latest version.
2. Ensure the earphones' Bluetooth name is the default “SOUNDPEATS C30”. If changed, restore it and restart your phone.
3. Enable location services and grant all necessary app permissions.
4. Make sure both earphones are paired with each other, then connect to your phone before opening the app.
5. If issues persist, try these steps:
- Close the app completely.
- Unpair the earphones and turn off phone Bluetooth.
- Put both earphones in the charging case and reset them.
- Reconnect the earphones to your phone first, then open the app to connect.

What can I do if the app could not update?

1. Reset the earphones as per the manual.
2. Take the earphones out of the case and wait for them to pair.
3. Ensure your phone has a stable network, then reopen the app.
4. Retry the update.
Precautions:
- Keep the earphones within 0.5 meters of your phone.
- Do not put the earphones back in the case.
- Avoid disconnecting, playing music, or answering calls.
- Do not close or minimize the update page.

Dual Device Connection

1. Open the app and enable dual device connection.
2. Pair with Device A first, then turn off Bluetooth on Device A.
3. Pair with Device B.
4. Turn Bluetooth back on for Device A.
5. The earphones will automatically connect to both devices next time.

Why can't LDAC be enabled for multi-device connections?

LDAC requires high Bluetooth bandwidth. When dual-device connection is enabled via Multi Point, bandwidth is insufficient for LDAC on both devices simultaneously. Therefore, these functions cannot be used together.

Earphone Overheating

It's possible that the heating of the earphones during use is normal or may be caused by specific circumstances. Common reasons include:
* Normal use heat generation: Playing high-resolution audio or using high volume may warm the earphones due to increased power consumption. Temperature usually returns to normal after use.
* Ambient temperature: Using earphones in high-temperature environments or direct sunlight can affect performance and cause heating.
* Power management: The earphone's power management circuit may generate heat during voltage/current conversion. Slight heating is normal, but excessive heat may indicate too high charging current.
* Extended continuous use: Prolonged use increases battery load, causing heating. It's recommended to give earphones rest periods.

We suggest using earphones in well-ventilated environments and avoiding long use in high-temperature or humid conditions.

Care and Maintenance

* Charge the earphones and case in time when battery is low. Avoid using fast chargers.
* Clean charging connectors after use, especially if exposed to rain, sweat, or water.
* Charge earphones and case at least once every 3 months if not in use for long periods.
* Keep earphones away from humidity.
* Avoid direct sunlight or hot areas. High temperatures shorten lifespan of earphones, batteries, and internal circuits.
* Power off earphones when not in use or before storing.
* Do not attempt to disassemble the earphones.
* Avoid dropping or knocking earphones on hard surfaces.
* Do not use chemicals or detergents to clean earphones.
* Do not scrape the surface with sharp objects.

DOCUMENTS

Documents

User Guide	SOUNDPEATS C30 User Manual	2026/1/23	6.55MB
FAQ	SOUNDPEATS C30 FAQ	2026/1/23	195.53KB