How long does battery last?
Up to 10 hours per charge, 42 hours total with case. Tested at 60% volume with DynamicEQ and Spatial Audio off. Actual varies by volume, content, codec, calls, features, and temperature. 10-minute fast charge = ~2 hours playback.
What do charging case indicator lights mean?
Battery level:
• 100-50%: Green
• 49-10%: Yellow
• <10%: Red
While charging:
• <20%: Red slow flash
• 20-69%: Yellow slow flash
• 70-99%: Green slow flash
• 100%: Green solid
How to charge the case?
Use Type-C charger (current ≤1A). If idle for long periods, charge at least every 3 months.
Specific charging slot for each earbud?
No. Either bud fits either slot. Close lid, wait ~10s for auto left/right channel assignment. Ensure secure seating and clean/dry contacts.
Case won't charge?
Use a known working cable, charge via computer for 10+ hours (take buds out first). Do not use fast chargers—headsets are low-power devices.
Still connected after closing lid?
1. Case battery depleted—can't turn off buds.
2. Buds not seated correctly or contacts dirty—clean with microfiber cloth.
Long-term unused, now dead or drains fast?
Batteries self-discharge and age even when unused. Deep discharge accelerates aging. Store at ~50% charge in cool, dry place. To attempt recovery: charge via computer for 10 hours, then reset.
Left/right battery inconsistent?
The main ear consumes more power. Some difference is normal.
Battery life doesn't match promotion?
Promoted life = single charge + case total. Actual varies with volume and Bluetooth codec.
After rain: won't charge or volume low?
Dry with hair dryer, clean charging port, ensure fully dry before returning to case.
Waterproof? Can I shower?
IPX5 resists sweat and light splashes. Not for showers, swimming, or immersion. Water vapor and temperature changes can damage internals. Wipe sweat/moisture with soft cloth after use.